Lifecycle & Retention
Subscription & Refill Retention Agent.
Designed for a refill subscription brand to recover charges that fail silently, intervene ahead of the renewal most likely to lapse, and deflect cancellations into skips and pauses before a subscriber is gone.
One example of how it works
Recovers silently failed refill charges with a dunning and card-updater stack, then intervenes 30 to 45 days before the at-risk first renewal where it saves the most.
Your agents bring you the work already done. You decide what goes live on your store and in your channels.
Why brands bring it in
Canopy's agents carry the operational load: lifecycle flows, catalog upkeep, support volume, and retention, every quarter.
Works with
Channels: Subscription · Email · SMS
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